Operations Manager Job at Experts Group International, Michigan

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  • Experts Group International
  • Michigan

Job Description

The Operations Manager is responsible for leading all day-to-day manufacturing and operational activities within the automotive production facility. This role ensures safe, efficient, and cost-effective operations while meeting customer quality, delivery, and performance expectations. The Operations Manager drives continuous improvement, leads cross-functional teams, and ensures full compliance with industry, safety, and customer standards (IATF 16949, ISO 9001, ISO 14001).

Key Responsibilities

1. Production & Operational Leadership

  • Lead and manage all production activities to meet output, efficiency, and quality targets.
  • Ensure daily adherence to production schedules, resource allocation, and workflow optimisation.
  • Maintain operational readiness of equipment and facilities to prevent downtime.

2. Quality, Safety & Compliance

  • Drive a strong culture of safety and compliance throughout the plant.
  • Ensure operations meet IATF 16949, ISO, and customer requirements.
  • Collaborate with Quality to reduce scrap, rework, and warranty claims.
  • Lead root cause analysis and corrective action initiatives (8D, 5 Why, FMEA).

3. People Leadership & Team Development

  • Lead, coach, and develop a team of supervisors, technicians, and production employees.
  • Build a culture of accountability, performance, and continuous learning.
  • Manage staffing levels, skills development, and succession planning.

4. Continuous Improvement & Lean Manufacturing

  • Implement Lean tools to improve productivity (5S, Kaizen, SMED, VSM, Standard Work).
  • Drive cost savings, OEE improvements, and waste reduction.
  • Support digitalisation and data-driven performance monitoring (KPIs, dashboards).

5. Supply Chain & Materials Coordination

  • Ensure seamless coordination with logistics, materials, purchasing, and planning.
  • Monitor inventory levels, material flow, and supplier performance to avoid line stoppages.
  • Support customer order fulfilment through reliable delivery performance.

6. Budget & Performance Management

  • Manage operational budgets, labour costs, and production expenses.
  • Track and report plant KPIs (OEE, output, scrap rate, downtime, delivery performance).
  • Identify and execute initiatives to improve P&L performance.

Required Qualifications & Experience

  • Bachelor’s degree in Engineering, Operations Management, or related field (Master’s preferred).
  • 5–10+ years’ experience in automotive manufacturing or Tier 1/Tier 2 supplier environment.
  • Strong understanding of Lean, Six Sigma, TPM, and continuous improvement methodologies.
  • Demonstrated leadership experience managing production teams in a high-volume environment.
  • Solid knowledge of automotive quality standards (IATF 16949).
  • Proven track record of safety, quality, and operational excellence.

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