Job Description
*ONLY ACCEPTING CANDIDATES IN WASHINGTON STATE
Job Summary
Our client is seeking a dedicated Member Service Representative responsible for providing exceptional customer service support. The primary goal of this position is to handle customer inquiries and resolve any issues efficiently and effectively.
Key Responsibilities
- Handle inbound and outbound calls in a call center environment.
- Provide information and assistance regarding products and services.
- Resolve customer issues and escalate as needed.
- Maintain accurate records of customer interactions.
Qualifications
- High School Diploma or GED.
- 1 year experience in a call center.
Experience
- 1 year experience in call center environment.
- Proficient in handling customer inquiries and resolving issues.
Skills
- Strong communication skills.
- Ability to work independently and as part of a team.
Additional Requirements
- 100% remote with occasional need to commute for equipment pickup or technical issues. Must reside in WASHINGTON State.
- Variable shift hours between 8am-8pm PST, Sunday through Saturday.
Job Tags
Remote work, Shift work,