Job Description
The Help Desk Analyst is primarily responsible for providing coverage and support for the customer service desk (including calls, emails, and voicemails).
BILINGUAL (BOTH ENGLISH AND SPANISH)
Minimum Requirements:
- Minimum 2 years of working in a collaborative team environment.
- Minimum 2 years of experience with Microsoft Office products (especially Word, Excel, and PowerPoint).
- Minimum 1 year interacting with customers (ideally in a call center environment).
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