Job Description
Job Summary:
- Working with Desk side support
- Answering technical support issues
- Working tickets
- Assisting with the distribution of hardware across the country
- Proactive customer service
Years of Experience needed:
- 2-3 years IT experience
- 5+ years in customer service
Level of Education:
- H.S. Diploma with technical experience
Systems/Software proficiencies:
- Windows 11
- Office 365
- InTune
- Azure
- Active Directory
- Imaging Process
Certifications/Licenses:
- Microsoft Certification preferred
Top Must have Skills:
- Great Customer Service Skills
- Ability to communicate with client
Top Nice to have Skills:
Willingness to learn
Team Player
Able to collaborate
Job Tags
Work at office,